Dashboard Terminology

Glossary of all Dashboard terms

Dashboard Visualization

  • Dashboard: A dashboard enables the analysis and configuration of your conversational data through the use of feature-integrated cards.
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  • Dashboard Card: A card configured from Data Slicer or Flows.
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  • Dashboard Card Ellipses: The three dots found in the corner of every dashboard card, which can be clicked to access further options for that card.
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Dashboard Filters

  • Dashboard Filter: Allows for the filtering of dashboard data using various criteria, from specific bots to text and metadata filters, among others
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  • Date Range: An adjustable timeframe for a dashboard
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  • Absolute Date Range: A fixed date filter to maintain consistency
  • Relative Date Range: A dynamic date filter that adjusts according to the current date for relevant time-based insights