Intercom is a customer communication platform focusing on live chat, marketing, and support services. By analyzing chat transcripts and customer feedback, you can identify common customer issues, enhancing support strategy.

Welcome to the Intercom documentation for Dashbot! Integrating Dashbot into your Intercom account is quick and easy.

Dashbot is now available for Intercom.

By integrating Intercom with Dashbot’s Conversational Analytics platform, you will gain actionable insights like:

  • Users, Sessions & Retention
  • Audience Segmentation
  • Top Messages Sent & Received
  • Phrase Clusters
  • And much, much more…

Check out this video for a look at how easy it is to integrate!

Once connected, go to to view your reports.​

If you have any questions, please feel free to contact us.

Configuring Dashbot for Intercom Integration

To integrate, click on the button below to get started with your Intercom Integration. Follow the instructions that follow and your Intercom account with be automatically integrated with Dashbot!

That’s it!

Please note that historical chats are not included in this integration — if you are interested in importing your historical data, please contact us.